No products in the cart.
Shipping Information
Domestic (Australia):
- Flat rate shipping: $9.95 AUD
- All orders are sent via tracked shipping
- Estimated delivery time (after fulfilment): 3–7 business days
Pre-Order Fulfilment:
- Pre-orders for the KS17FC Legacy Cap and Kyah Simon Signature Cap will begin shipping between July 1 – July 8, 2025
- Once your order has shipped, you will receive a tracking link via email
- If your order includes multiple items, they may be shipped together or separately depending on availability
Returns & Exchanges
As a small business offering limited-edition, made-to-order pieces, we do not accept returns or exchanges unless the item is damaged or faulty.
Faulty or Incorrect Items:
- If your item arrives damaged or you received the wrong product, please contact us within 7 days of receiving your order at jointheteam@kyahsimon.com with your order number and photo evidence
- We will arrange a replacement or refund as soon as possible
Please note:
- We do not offer refunds for change of mind or incorrect sizing
- All pre-order items are final sale
- We reserve the right to deny unreasonable return requests
Contact Us
For any questions regarding your order, shipping, or returns, feel free to contact us at:
Jointheteam@kyahsimon.com
